Healthcare has never been more accessible than it is today. With GetSavvi Health’s Virtual GP benefit, powered by the Medicall Network Health App, you can now connect to professional healthcare support whenever you need it, wherever you are.
Whether you are at home, at work, or on the move, you no longer need to spend time in queues, travel long distances, or take unnecessary time off work.
Quality healthcare is now available directly from your smartphone, tablet, or computer in just a few clicks.
This benefit is designed to make healthcare more convenient, efficient and family-friendly, giving you access to a full range of digital healthcare services in one secure platform.
What you can do with the Virtual GP benefit
With the Medicall Network Health App, you can:
- Book virtual consultations with a doctor (GP) or nurse
- Choose between audio or video consultations
- Chat to a nurse for free for quick support and advice
- Access digital scripts, referrals and medical certificates
- Track your medication with a built-in pill tracker
- Receive real-time notifications and consultation updates
- Connect to a local pharmacy when needed
- Add family members on your health insurance plan as dependants on the app for convenient access to virtual consultations for the whole family
- Everything you need to manage your everyday healthcare is now in one place.
Note: GPs and nurses are available Monday to Friday from 08:00 to 16:30 and on Saturdays from 08:00 to 13:00.
Getting started is simple
To begin, download the Medicall Network Health App from the Google Play Store or Apple App Store or access it via the Medicall virtual GP Platform. Once installed, create your account by following a few easy steps, verifying your email, and logging in securely.
After logging in, complete your scheme details to activate your profile. From there, you will have full access to the platform’s features including consultations, messaging, documents and medication tracking.
Booking and using the service
Booking an appointment is straightforward. Once pre-authorised via the call centre, you can schedule a consultation, select your preferred healthcare professional, choose a time, and decide on audio or video consultation. Nurse consultations also include free chat support for added convenience. Please note that all pre-authorisations must be obtained at least 15 minutes before the consultation.
You can also connect with admin support via the Messages section, view consultation history, and link to a pharmacy for prescription assistance.
Healthcare, simplified
The Virtual GP benefit brings healthcare directly to you, making it more affordable, accessible and convenient than ever before. With digital access to healthcare professionals and essential tools, managing your health and wellbeing has never been easier.