If you or a member of your family is feeling ill, it’s best to always speak to a professional instead of searching for your answers elsewhere.
We offer a Health Advisor benefit that will give you quick and reliable health-related advice.
You’ll get access to professional assistance for any of your health queries 24 hours a day, 365 days a year, offered in the majority of the official South African languages.
This benefit includes access to:
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Emergency medical advice
- Assist with first-aid until medical help arrives
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Assessing day-to-day symptoms
- Give information on illnesses and guidance for home care
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Important health knowledge
- Explaining medical terms, results of tests, procedures and diet
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Drug database
- Assist with information on a specific drug
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Poisoning
- Addressing immediate and long-term needs, with referral to a medical facility and dispatching an ambulance for a critical patient
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Health counselling
- Provide understanding of chronic ailments such as cancer, HIV/Aids, diabetes or asthma, etc.
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Stress management
- Provide counselling, advice and relaxation techniques
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Trauma debriefing
- Afer a debrief, you’ll be invited to call back and be referred to a professional trauma counsellor if needed
To make use of this benefit, simply call 0860 358 333 and ask to speak to a nurse. The nurse will then assess your symptoms and provide you with medical advice and what steps need to be taken.
These benefits are available on the following plans: