Benefits ⟩ WHISPA

Members who have recently undergone a traumatic experience, have been victims of gender-based violence (GBV), or have learned that they’ve been infected with HIV, will benefit from professional intervention.

GetSavvi Health’s WHISPA benefit assist members who are currently dealing with personal issues by:

  • Immediate Trauma and GBV assistance through a specialist support structure
  • Reducing the high risk of HIV infection
  • Managing emotional distress
  • Eliminating effects of post-traumatic stress
  • Offering genuine care and compassion

GetSavvi Health members, irrespective of what plan you’re signed up for, have access to counselling and/or treatment.

The benefit is split into three sections offering full support to members:

Gender-based violence (GBV) support

Our WHISPA benefit provides immediate trauma and gender-based violence (GBV) assistance through a specialist support structure.

We understand that GBV is a pervasive issue that affects people every day, and we believe that everyone should have access to the support they need to overcome the trauma associated with these experiences. That’s why WHISPA offers 24/7 365 days a year telephonic counselling and support for you and your loved ones, as well as face-to-face counselling for those who prefer it.

HIV Assistance Programme

Our HIV Assistance Programme is a proactive and highly effective step against HIV exposure that assists our members with minimising the risk that HIV poses.

Counselling and advice

- 24/7 365 days a year telephonic counselling and support

- Directed to where a member can receive antiretroviral therapy (ART)

- Directed to where a member can get face-to-face counselling (optional)


- HIV test 48 hours after exposure

- Starter pack of three days’ ART

- Combination ART for 28 days

- Sexually transmitted infection (STI) medication

- HIV test 90 days after exposure

Trauma Assistance Programme

The Care Centre hotline offers 24/7, 365 days a year telephonic or face-to-face trauma assistance for members who have undergone a traumatic experience.

These traumatic incidents include:

  • HIV exposure
  • Rape
  • Witness to suicide
  • Robbery
  • Natural disasters
  • Immediate bereavement
  • Physical assault
  • Attempted murder
  • Mugging/theft
  • Vehicle accidents

The phone lines are staffed by trained medical personnel who have extensive experience in providing necessary care and support.

Health Advisor

This benefit offers members a better understanding of all chronic illnesses and diseases such as HIV/Aids, cancer, diabetes and asthma, etc., with specific advice to help the patient and those around them better cope with their circumstances.

 The services offered by the 24-hour Health Advisor include, but are not limited to:

  • Assisting members in managing and living with their condition to the best of their ability.
  • Where members suffer from addiction, nurses offer advice on coping skills or are able to refer members to appropriate medical care clinics.

How to use the benefit:

   Contact our Call Centre on 0861 18 92 02 and follow our voice prompts

These benefits are available on the following plans:


Or call us on 0861 18 92 02, or let us call you back!