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Retentions Agent

GetSavvi Health is an exciting, growing medical insurance company owned by Workforce holdings. Our Retentions Department is looking for a Retentions Agent.

Are you tired of doing the same thing daily! Do you need change?
Do you consider yourself to be customer centric with a money hungry attitude?
Are you able to multi-task?
If you’ve answered yes to all of the above questions, WE ARE LOOKING FOR YOU…

What we are looking for:
• Minimum Grade 12
• Excellent communication skills (verbal and written)
• Computer literacy (basic)
• Presentable individual that poses good work ethic
• Work under pressure
• Persuasive telephone manner
• Team Player
• Attention to detail
• Target driven

What will be to your advantage?
• 1 year call centre experience (retentions experience advantageous)
• Bilingual

What we expect from you:
• Negotiate payment arrangements with members
• Retention of new and existing member base
• Salvage cancellations
• Liaise with members via email

What we offer in return:
• Salary: OTE R………
• Free Healthcare
• Pension Fund
• Small Family like environment

Is this position for you? Yes? Then email your CV to careers@getsavvi.co.za