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Careers - Our Vacancies

Careers - Our Vacancies

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Claims Team Leader

What we are looking for:

  • Minimum Grade 12 or equivalent
  • Minimum 3 years’ experience in a managerial/leadership role
  • Minimum 3 years’ experience in a Claims role
  • Previous Healthcare industry experience advantageous
  • Excellent people skills
  • Well presented
  • Bilingual
  • Good communication skills (both verbal and written)
  • Good planning and organisational skills
  • An astute, logical and motivated approach
  • Good negotiating skills
  • Computer literacy in Microsoft Office (MS Excel, Outlook, Word etc.)
  • Valid driver’s license and own vehicle

What we expect from you:

  • Drive KPI delivery by managing team adherence, call and correspondence queues and by enforcing company policies
  • Ensure that monthly payroll and reporting is completed timeously
  • Implement Operational plan and ensure team achieves targets that have been set;
  • Work in conjunction with QA team to ensure that all Claims agents are complying with relevant regulations;
  • Optimise and enhance Claims process to ensure the best results are being achieved by the team;
  • Ensure monthly reviews are completed with all claims staff;
  • Handle escalations, complaints and queries from members and providers
  • Liaising with internal support departments and external service providers on a regular basis
  • Ensure that provider processes and communication is managed on a regular basis


What we offer in return:

  • Market related salary
  • Free Healthcare
  • Pension Fund

Is this position for you? Yes? Then email your CV to careers@getsavvi.co.za

Is this position for you? Yes? Then email your CV to careers@getsavvi.co.za

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